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Frequently asked questions
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Customer satisfaction survey
Regos
Customer satisfaction survey
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1. Which customer group do you belong to?
*
Pupil/Student
Worker
Unemployed
Pensioner
Choose one answer
2. Which service have you used?
*
Personal account balance
Document from the Register
Pension selection
Pension fund selection / change
Inheritance of assets
I have never used REGOS services
Other
Choose one or more answers
Other
*
If you checked "Other" in the previous question, please list the service here.
3. Please evaluate the expertise and courtesy of our employees who provided you with the service.
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Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
I have no such experience
4. Have you used REGOS e-services through the e-Citizens system?
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Yes
No
5. How would you rate the quality of our services?
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Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Choose one answer
6. Which manner of receiving information on REGOS services suits you best?
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In person/in MICs (Pension Information Centers)
Through the media (press, TV, radio)
Through REGOS website
Through social media
Other
Choose one answer
Other
*
If you checked "Other" in the previous question, please list the service here.
7. If you wish, leave a note, a comment or a suggestion on service quality improvement.
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